If you have a concern about a situation in GCCISD, the district encourages you to address it at the level closest to the issue. Follow these steps to ensure your concerns are resolved effectively:

Step 1: Speak Directly to the Staff Member

Start by discussing the issue with the individual involved, such as a teacher, bus driver, or staff member. Most concerns—around 95%—can be resolved at this level. Open communication is key to resolving issues quickly.

Step 2: Contact the Principal or Program Supervisor

If the concern remains unresolved, reach out to the principal of the school or the supervisor of the program. They are responsible for addressing issues related to their campus or department.

Step 3: Reach Out to Central Office

If the issue continues, contact the appropriate central office supervisor. For general concerns (e.g., curriculum, discipline, or district operations), call the GCCISD Administration Building at 281-420-4800 for guidance.

Step 4: Reach Out to the Superintendent

If prior steps don’t resolve the issue, take the concern to the Superintendent. This office works to resolve matters that other levels couldn’t address.

Step 5: Bring the Matter to the School Board

For unresolved concerns, submit a written request to the Superintendent to have your issue considered by the School Board.

• How to Speak at Board Meetings:
  • Submit your request at least three business days before the meeting.
  • Sign up to speak, indicating your topic, before the meeting starts.
  • Presentations are limited to three minutes, and groups should appoint one representative to speak.

By law, the Board cannot act on issues not listed on the meeting agenda. For details, contact the Board Secretary, Noemi Garcia, at 281-420-4816.